Average Reviews:
(More customer reviews)I have owned this pan [ASIN:B00004SACZ Sitram Profiserie 11-Inch Commercial Stainless Steel Fry Pan] over 10 years.It is extraordinary and once we got used to the characteristics of stainless steel cookware would not go back.We have never had any regrets about the purchase.
Recently we noticed the stainless steel on the bottom was pulling away from the aluminum layer.Since I had just selected and ordered a new Sitram copper bottomed Saute pan for a request from my wife, I decided to email Sitram to ask how to have it repaired, and offered to send a picture.They asked for the picture and I sent it.
The response was that the problem was covered under the limited lifetime warranty.The replacement arrived today.
The original has provided extraordinary, daily service and both my wife and I are extremely pleased.The Sitram response by replacing the original pan was more than expected.
We don't see any reason not to continue supporting Sitram products.I don't see how we could expect more.The products are our favorites, and the backup to the warranty was more than I expected.
Best regards,
Tom C
Sitram Profiserie 11-Inch Commercial Stainless Steel Fry Pan
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Product Description:
Model: A20218. The professional's choice worldwide. 18/10 stainless steel with matte finish. Extra thick aluminum disk sandwiched between stainless steel ensures even heat distribution. Tubular stay cool handles. Designed for commercial use or any stove-top including induction. NSF certified. Safe for stovetop, oven, freezer and dishwasher. Limited lifetime warranty.
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